How to back up .pst file data that is located on a Microsoft Exchange Server


To know how to back up your data if you use Outlook with a Microsoft Exchange Server, you have to know where the data is stored. The default delivery and storage location for Outlook data is the Exchange Server mailbox. The Exchange Server administrator usually handles backups of the mailboxes on the server. However, some Exchange Server administrators store Outlook data in a .pst file on your hard disk drive.

Solution

In Outlook 2007:

  1. On the Tools menu,
  2. Click.... Options
  3. Click.... the Mail Setup tab
  4. Click.... E-mail Accounts.
  5. In the Account Settings window, Click.... the Data Files tab.

If the Name field contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.

If the field contains the words "Personal Folder" or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the "How to make a backup copy of a .pst file" section.

In an earlier version of Outlook:

  1. Select.... Tools on the menu
  2. Click.... E-mail Accounts.

    Note: This option might be unavailable on some networks. The network administrator might have removed this option to protect the account information. If you do not see the Email Accounts option, contact the network administrator for help.
  3. Click.... View or Change Existing Email Accounts
  4. Click.... Next.
  5. Look at the Deliver new e-mail to the following location option. If the option contains the word "Mailbox" followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.

If the field contains the words "Personal Folder" or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk.